Impact Cloud+ Sign Management Software

Frequently Asked Questions (FAQs)

best outdoor led sign content management software logo for impact cloud plus
Getting started with Impact Cloud+ is simple, but we know new Users often have a few questions when first exploring the software. To make things easier, we’ve gathered answers to the most common questions in one place. This page is designed as a quick reference guide for your LED sign management, but we also encourage you to dive into our full training resources for step-by-step tutorials and best practices. Click on any question below to jump directly to the corresponding section in our detailed training video and learn more about making the most of your digital signage.

Access the Impact Cloud+ Platform

Learn More about Impact Cloud+

LED Sign Management Software

First Steps & Hardware Basics
  1. On what website do I access my sign?
  2. How do I know the size of my outdoor LED sign?
  3. How can I tell if my sign is online?
Preparing Your Media & Assets
  1. How does the media library work?
  2. How do I upload my own pictures/videos to the Cloud+ Platform?
  3. How can I find pre-generated pictures/videos?
  4. Where do I find royalty-free content online?
  5. How do I set up a canvas on a 3rd party platform like Canva?
  6. Where can I find support creating content for my marquee?
  7. How can I re-size my images?
  8. How can I re-size my video elements?
Creating & Designing Slides
  1. How do I create a playlist?
  2. How do I add a new slide?
  3. How do I change the background color of a slide?
  4. How do I change the order of the slides in my playlist?
  5. How do I upload my own pictures/videos to the slide I am working on?
  6. How do I add a single line of text to a slide?
  7. How do I add multiple lines of text to a slide?
  8. How do I change the font on a slide?
  9. How do I adjust or make my element (such as text) fill the canvas?
  10. How do I add multiple elements to a slide? 
  11. How do I adjust multiple element layers on a slide?
  12. How do I add effects to a slide text element?
  13. How do I add effects to a slide media element?
  14. How do I add the date and time to a slide?
  15. How do I add the weather to a slide?
  16. How do I change the duration of a slide?
  17. How do I preview a playlist?
Publishing, Scheduling & Monitoring
  1. How do I send or publish playlists to my sign?
  2. How do I access and use the Screenshot function?
  3. How do I schedule playlists?
Still don’t see the answer you need? Our support team and training center are here to help. Explore the full Impact Cloud+ training library for in-depth tutorials, or reach out to your Tech Support team tech@impactledsigns.com or give us a call during regular business hours Eastern Time: (800) 398-0576.

How can we help?

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
First Name **
This field is hidden when viewing the form
Address
This field is hidden when viewing the form